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VERSION:2.0
PRODID:-//HDI Minnesota//Silkstart Technology Inc.//
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DTSTART;VALUE=DATE-TIME:20260308T020000
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DTSTART;VALUE=DATE-TIME:20261101T020000
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SUMMARY:HDI Minnesota's 2026 Summer Event!!!
DTSTART;TZID=US/Central;VALUE=DATE-TIME:20260611T130000
DTEND;TZID=US/Central;VALUE=DATE-TIME:20260611T160000
DTSTAMP;VALUE=DATE-TIME:20260501T182708
UID:69f4f07c51ea1f05e49885f6
DESCRIPTION: Join HDI Minnesota for our 2026 Summer Event at Canterbury 
 Park in Shakopee&mdash\;an afternoon that blends learning\, conversation\,
  and fun. We&rsquo\;ll kick things off with two engaging sessions: Roger 
 Fuhrman will take us back to the fundamentals with insights on the 
 enduring value of customer service\, followed by an interactive roundtable
  discussion on the future of AI in Service &amp\; Support\, led by Matt 
 Beran. The event begins in the Triple Crown Suite\, where you can enjoy 
 provided snacks and beverages while connecting with peers. After the 
 sessions\, you&rsquo\;ll have the option to continue the experience with a
  social and networking outing at the live horse races. A dedicated Racing 
 Ambassador will be on hand to guide you through placing a bet&mdash\;if 
 you&rsquo\;d like to participate&mdash\;before we head to one of the 
 Loffler Finish Line Cabanas. There\, you&rsquo\;ll enjoy shaded seating 
 and a prime view right over the finish line\, putting you in the center of
  the action. Food and beverages will be available for purchase in the 
 cabana area. Agenda: 1:00pm - 1:30pm: Welcome 1:30pm - 2:30pm: Session 1: 
 Roger Fuhrman: The Value of Customer Service 2:30pm - 2:45pm: Break 2:45pm
  - 3:45pm: Session 2: AI in Service &amp\; Suppport: Roundtable Discussion
  3:45pm - 4:00pm: Meeting Wrap-up 4:00pm - 4:30pm: Transition to racing 
 with Racing Ambassador 5:00pm: Join us for racing (optional) REGISTER 
 BELOW TODAY!!! 
LOCATION:1100 Canterbury Rd\, Shakopee\, MN 55379\, USA
PRIORITY:5
URL:https://www.hdimn.com:443/events/hdi-minnesotas-2026-summer-event
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